At the Julia Farr group, we welcome feedback from people living with disability, their families, their supporters, and other people with an interest in our work. We recognise and accept that feedback can include complaints. We see complaints as an opportunity for us to improve what we do.
We aim to make it as easy as possible for you to give us feedback on our work.
Complete the online complaints form here (this can be done anonymously)
Call us on 1300 043 837 and ask to make a complaint – we can then write down the complaint for you.
If you would prefer you can contact the NDIS Quality and Safeguards Commission here
Below are some contact names of other agencies which may be able to assist with your complaint or feedback:
Health and Community Services Complaints Commissioner (HCSCC)
Phone: (08) 8226 8666 or Toll Free (country SA) 1800 232 007
Email: info@hcscc.sa.gov.au
Web: www.hcscc.sa.gov.au/
Office of the Public Advocate
Phone: (08) 8342 8200 or Toll Free (country SA) 1800 066 969
Email: opa@agd.sa.gov.au
Web: www.opa.sa.gov.au
Family Advocacy
Phone: (02) 9869 0866 or Freecall 1800 620 588
Email: communications@family-advocacy.com
Web: www.family-advocacy.com/
Brain Injury Network SA (BINSA)
Phone: (08) 8217 7600 or Toll Free (country SA) 1300 733 049
Email: info@binsa.org
Web: www.binsa.org
Citizen Advocacy SA
Phone: 8410 6644
Email: office.citizenadvocacy@gmail.com
Web: www.citizenadvocacysa.com.au
Independent Advocacy SA
Phone: (08) 8232 6200 or Freecall 1800 999 884
Email: indepadv@internode.on.net
Web: www.independentadvocacysa.org.au